Terms and Conditions

Welcome to Nethra Infomatics (Nethra IM)! These terms and conditions outline the rules and regulations for using our website, www.nethraim.com. By accessing or using this website, you agree to comply with these terms. If you do not agree, please do not use our website.

1. Definitions

  • “Company,” “We,” “Us,” or “Our” refers to Nethra IM, located at Kalarickal, Cheruthana P.O, Haripad, Alappuzha (Dist), Kerala, India.
  • “User,” “Customer,” or “You” refers to any person who accesses or uses our website.
  • “Services” refer to IT-related products and services offered on www.nethraim.com.

2. Use of the Website

  • You must be 18 years or older to use our website or have parental consent.
  • You agree to use the website only for lawful purposes and not for fraudulent activities.
  • We reserve the right to deny access to any user who violates these terms.

3. Products and Services

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Prices and availability of products/services may change without notice.
  • We reserve the right to modify or discontinue any product or service without liability.

4. Orders and Payments

  • By placing an order, you agree to provide accurate billing and contact information.
  • We accept online payments through secure payment gateways.
  • Orders may be canceled by us due to unavailability, pricing errors, or suspected fraud. In such cases, a full refund will be issued.

5. Shipping and Delivery

  • Shipping timelines are estimates and may be affected by external factors.
  • We are not responsible for delays, lost shipments, or damage during transit caused by third-party carriers.
  • Customers must provide the correct shipping address. Incorrect details may result in additional charges.

6. Returns, Refunds, and Cancellations

  • Please refer to our Return and Refund Policy for details.
  • Refunds will be processed as per our policy and may take 7-10 business days.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is owned by Nethra IM and is protected under copyright laws.
  • You may not copy, reproduce, or distribute our content without permission.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We do not guarantee that our website will be error-free, secure, or always available.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle user data.

10. Third-Party Links

  • Our website may contain links to third-party websites. We do not endorse or take responsibility for their content, policies, or practices.

11. Changes to Terms and Conditions

  • We may update these terms at any time. Continued use of our website after changes means you accept the revised terms.

12. Governing Law

  • These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Haripad,Kerala, India.

13. Contact Us

For any questions regarding these terms, please contact us:

Email: [email protected]
Phone: +91 6282 9396 53
Address: Kalarickal, Cheruthana P.O, Haripad, Alappuzha (Dist), Kerala, India

Effective Date: 19 Mar 2025